shipping
SHIPPING
Everything you need to know about getting your FreshWhite order delivered to your door.
Free standard shipping on all orders across Europe. No minimum spend.
Most orders arrive within 5–9 business days from dispatch.
Every order ships with full tracking. You will get an email with your tracking link once it dispatches.
We ship to all EU countries plus UK, Norway, and Switzerland.
WHEN WILL MY ORDER SHIP?
Orders are processed and dispatched within 24 hours on business days (Monday–Friday). Orders placed on weekends are shipped the next business day.
HOW LONG DOES SHIPPING TAKE?
Standard delivery times once dispatched:
- Netherlands, Belgium, Germany: 3–6 business days
- France, Austria, Denmark, Estonia: 5–8 business days
- UK, Italy, Spain, Sweden, Norway: 7–10 business days
- Other EU countries: 7–12 business days
Delivery can occasionally be delayed by customs or local courier issues outside our control.
TRACKING YOUR ORDER
Once your order ships you will receive an email with a tracking link. Click that link to see real-time updates on where your order is.
If you have not received a tracking email within 48 hours of ordering, check your spam folder or contact us at hello@freshwhiteco.com.
WHAT IF MY ORDER DOES NOT ARRIVE?
If your order has not arrived within 14 business days from dispatch, contact us at hello@freshwhiteco.com with your order number and we will investigate immediately. We have got you covered.